![]() Start the service if the Service status: shows Stopped.Select Automatic from the Startup type: drop-down menu.Right-click the service to be edited and select Properties.Please follow the steps outlined below this list for instructions on how to make changes if needed.Ĭhange the properties to automatic startup any services not currently running. If the WD Drive is recognized by WD Discovery, then click the Apps tab and install the WD Software desired, by following the, referring to section How to Install WD Apps.Įnsure the WD Drive Manager and all WD Services are running and set to Automatic (Windows PC Only). ![]() Verify if the WD Drive is recognized by WD Discovery.Download and install WD Discovery, by following the, referring to section How to Install and Launch on a Windows.Verify the WD Drive is mounted and accessible from the desktop.My Passport SSD (WDBAGF) is not supported by WD Drive Utilities.My Passport Go is not supported by WD Security or WD Drive Utilities.WD_BLACK is not supported by WD Security or WD Drive Utilities.WD Elements & WD Elements SE SSD are not supported by WD Security or WD Drive Utilities.WD Elements SE is not supported by WD Security.The WD Software is not supported on the WD Drive being used:.The WD Drive Manager or other WD Service may have not started. ![]()
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